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 FAQ

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How do I use the search feature?
  • To search for a document based on a keyword or keywords use the "Find a file" search box. SharePoint search is very powerful and will look for any document that contains the keyword you enter. If you enter multiple keywords, it will only display the documents that contain all of those keywords. The following examples illustrate the search features:
    • (1) Entering "leave" will show all documents that contain the word "leave" in them.
    • (2) Entering "leave policy" will show all documents that contain the word "leave" AND the word "policy" in them.
    • (3) Entering "leave policy holiday" will show all documents that contain the word "leave" AND the word "policy" AND the word "holiday" in them.
    • The following video gives a quick demonstration of the search feature of SharePoint.
 


 

What browser should I use when viewing this site?

  • We strongly recommend that you use Internet Explorer when viewing items on SharePoint.
 
How do I view a specific section of the Policies and Procedures?
  • Polices and procedures are organized into different sections like "Academics and Student Services", "Administrative Services", "Audit", etc. To view a specific section, click the hyperlink that is associated with that section on the left hand menu bar.

    • The following video gives a brief demonstration of the different sections of the policies and procedures.

 
How do I search for a document within a specific section?
  • The search feature will also work within specific sections of the Policies and Procedures system.
    • For example, suppose you are looking for information about professional development credit and grades in coursework. You could search the entire policy and procedure system for any document with the word "grade" in it. However, that will return a lot of documents that are relevant to students but not employees. Instead, you might help narrow your search by choosing the "Human Resources" section first and then search. Those search results will be relevant to employees. You can also use column "filters" to help narrow your search. The topic of "filters" is covered in another question.
    • The following video gives a brief demonstration of how to use the search feature within a specific section.
 
 
Can I print the entire Policy and Procedure manual?
  • The policies and procedures system of the College are best accessed in electronic format. There is no provision to print the entire policy and procedure system.
 
How do I print an individual policy or procedure?
  • When you access one of the policies or procedures through SharePoint, the document will automatically open in Word online. This will allow you to view, search, download, save, print, etc. In the upper right hand corner of the screen is a button for "Print". When you click this button, SharePoint will prepare a PDF version of the document for you that can be printed to your local printer.
    • The following video shows a quick demonstration of how to print a policy or procedure.
 
 
How do I search within a document using SharePoint?
  • When you open a document in SharePoint, it will automatically open in Word online. You can search within that document using the "Find" feature. To access "Find", click the ellipses ("...") in the upper right corner of the screen. Enter your search term and SharePoint will display a list of all the matching terms and highlight those terms in the document.
    • The following video gives a brief demonstration of how to search within a document.
 
 
What do the different numbers on the policies and procedures mean?
  • Senior Staff uses the numbering system to keep the policies and procedures organized by different section (e.g. Board, Human Resources, Facilities, etc.).
 
How do I use the column "filters" to access specific information?
  • If you are familiar with Microsoft Excel, you will find that "filters" work very similar in SharePoint. Filters appear as drop-down arrows at the top of columns. You can click on these to select specific content (i.e. "filter"). These may be useful for locating information in the Policy and Procedure system.
    • The following video gives a brief demonstration of how to use filters.
 

 

Why do the policies and procedures not appear to be in alphabetical order?
  •  By default, policies and procedures are sorted in numerical order according the policy/procedure number. This means that they will not necessarily appear in alphabetical order. If you would prefer to view the documents in alphabetical order you can sort them using the "Name" column.
    • Watch a short video of how to sort documents in alphabetical order.
What is the difference between a policy and a procedure?
  • A policy is a statement officially adopted by the Board of Trustees at a public meeting that defines general goals and acceptable practices for the operation of the College. Procedures are the means through which administration implements practices for adoption and support of the policy.